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As long as we have sold with CC (over 3 years now) we have had many complaints and misunderstandings with customers who have chosen to pick up and pay in-store. The current message is:
Dear John Doe, We are currently awaiting payment for your recent order at Tabletop Game Swap. Once your payments have cleared, we will be able to fulfill your order.
I believe a better e-mail would be
Dear John Doe,
Your order is being prepared for Pick-Up at the store. Please allow 1 business day for processing and bring payment for the order as well. Below is the Pick-Up address.