I know currently on the POS v3 you can have an employee enter there pin number to use the POS system but when you sell or buy something on the receipt that is printed out it has the employees name of whoever is logged into the admin at the time. We do not have time to re login everything we do a transaction. I would like for when my employee puts in there PIN number to the system it will have there name on the receipt when its printed out so I can hold my guys responsible for mistakes. One happened where someone bought a fake MTG card because they didn't even bother to unsleeve it. Once I asked everyone who bought the card everyone said that it wasn't them so I have no way to discipline my people. The same has happened with card conditions they just buy it all at NM and don't bother to pregrade. One last example would be them giving discounts to there friends, it would happen a lot less if the transaction were tracked by the employee names/PIN.
I guess locking the drawer is more the issue not the POS since people can login a second one on the browser. and people can access the drawers from multiple stations but if each drawer locks to the person who opened it then everyone can be responsible for their drawer. This works for multiple POS shops and ours where we have whoever is leaving close shift and the next person open shift taking over the drawer. alternately drawer 1 can be closed and drawer 2 opened fresh. and yes the pin if implemented should be who is listed on the transactions. And oh my yes we need a name on buy orders of who completed it.
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we'd also like an option to restrict the POS to whoever entered the initial pin/login. Tracking who logged in is useless when the drawer is used by multiple people. So an option (because it doesn't work for everyone) to only unlock the POS for the inital employee who opened that drawer, recording the PIn on transactions like it does for closeout or accessing th drawer are necessary.
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Yes, entering the pin currently doesn't identify the employee who conducted the sale. Instead it shows who is logged into crystal commerce. But having the pin identity the employee would be more useful for those transactions where someone stepped in to conduct a checkout.
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