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Returns Option

The POS needs some kind of returns option. Thankfully, we don't get very many returns but, when we do, it's a hassle for the staff because CCPOS doesn't have a simply returns window. Heck, even just allowing the standard POS to accept negative quantities so that you can refund a customer and completing the transaction enters the item back into inventory.

  • Chad Erway
  • Aug 21 2017
1-CC POS
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  • Guest commented
    October 19, 2019 22:06

    Yes.... this!!!!  one click refunds from the POS that can generate a receipt, restock the item and return the payment out of sales!  Employee's (and employers) make errors, and they may not have the experience with the Admin to know what to do (admin side can seem overwhelmingly complex to someone who isn't tech-oriented)

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  • Guest commented
    January 05, 2019 17:24

    the system doesn't refund anything.  I've never seen an adjustment show up to cash or credit when I try to refund using admin.  This is a POS function and often people want a receipt.  returns need to be in the POS like every other POS.....

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  • Chris Lund commented
    September 09, 2017 17:29

    I can't up vote this enough

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  • Andrea Robertson commented
    September 04, 2017 22:28

    Seconded! Currently a return sends you down a rabbit hole of order and inventory adjustments, and the jury-rigged procedure doesn't account for the change in sales tax owing.

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