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Customer Retention through Recognition

I am a firm believer that welcoming back a return customer is essential. While there are ways to see if a customer has had previous purchases with me, it isn't clearly shown. Below are a few suggestions:

  • In the order screen to see a customer marked immediately with a star or something to show they are a returning buyer.

  • in the Admin -> Customers Menu: I would like to see their total money spent in a life time and also if they ever left a review on any thread

  • Admin -> Customers > Feedback: currently I only see eBay reviews. It would be great to have the other channels sync the feedback given by customers like on tcgplayer and manapool.

  • Patricia Chu
  • Mar 15 2025
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