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Detailed Billing

(POTENTIAL) New Billing Page mockup, not final, draft idea

We want to update the billing page so that it can provide a better break down of billing invoices we charge our clients.

We will bill members based on their website, tcgplayer and amazon orders.

hive.crystalcommerce.com is what bills our members.

When orders are made, the appropriate fee is taken from those orders and I believe it is calculated in hive.

Additionally, when an order is voided, if fees were taken on those orders, those fees are refunded back to the customer as credit (into their hive account)

Members want to be shown what they are billed for (which the current admin does), but members want to be able to see this in more detail).

So members what to be able to search between certain dates, and see what they were charges, what fees were charged, and where those fees came from.

Members want to see when fees were given back as store credit (due to orders being voided)

This data is calculated in hive I believe.

The spreadsheet could be like this:

Work on this ticket needs to match with this ticket too:

BUGS-34

  • Guest
  • Dec 13 2018
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  • Guest commented
    January 05, 2019 15:33

    I agree there needs to be details of charges and refunds when we cancel or refund an online order.  I had had to cancel TCG orders but I can't see if I get a refund after I cancel that order or part of the order in CC. We should be getting some sort of receipt for the general service fee.  Even an online option  like our credit card processor and TCG Player has.